For brands, retailers, distributors and clubs, the wholesale order begins with a product and quantity brief. Choose components, confirm customization, approve a physical sample, then agree production checks and delivery scope.
Are you launching a design-led brand, extending a retail assortment or equipping classes? Share the customer use case, categories, quantity per design, destination and intended launch window. This helps us discuss a focused opening range instead of an oversized list of unrelated variants.
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2. Choose base range or custom development
The base range starts at 100 pieces. Custom development requires 100 pieces, with the exact allocation confirmed for your project. Tile customization includes front and back artwork and dimensions. Mats, racks, bags and boxes support color customization. Confirm which components and colors belong to each ordering unit.
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3. Review your physical sample
Allow 25–30 days for sampling. Review tile inventory, readable faces, consistent backs, dimensions, accessory fit, storage and the full presentation. Record approval and any revisions before the production stage. This gives both sides a concrete reference for the order.
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4. Plan production and delivery separately
Custom production takes 30–40 days. These are separate planning stages; artwork revisions, approval time and transit are additional. Sea, air and express are supported. Ask for a quotation that identifies goods, packing, freight scope and the destination so competing offers can be compared consistently.
COMMERCIAL TERMS · BY INQUIRY
Confirm the terms before you order.
Sample & payment
Inquire about sample fees, freight, credits toward a bulk order, included revisions, payment methods and deposit arrangements.
Schedule & changes
Ask when the production schedule starts, how revisions affect timing, and which change, cancellation and quotation-validity terms apply.
Shipping & after-sales
Confirm the delivery destination, freight responsibilities and applicable delivery terms. Ask about missing pieces, damage, color differences, reporting deadlines, required evidence and replacement handling.
Your artwork & files
Send artwork you own or are authorized to use. Discuss confidentiality, file and tooling ownership, and any exclusivity requirements before development.
These are consultation topics. The quotation and accepted order define the applicable terms; no fixed fee, refund, delivery or compensation promise is made here.
Your customers ask. Your collection should answer.
Real questions from public discussions, translated into practical sourcing decisions for brands, retailers and teaching businesses.
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Will a premium set actually feel better to my customers?
Price alone does not establish play quality. For a wholesale American mahjong collection, compare tile readability, consistent backs, rack fit and the feel of the complete setup. Ask your mahjong manufacturer to review these points on a physical sample before treating a decorative finish as a premium benefit.
How can I prevent tile and rack compatibility problems?
Specify tile width, height and thickness alongside the usable rack channel. Test a complete hand and wall with the actual rack and pusher. When you source custom mahjong tiles and racks together, a coordinated sample lets you review the interface before ordering separate components in bulk.
Should I choose bold artwork or easier-to-read tiles?
Start with the people who will use your product. A distinctive back can carry your brand while familiar, high-contrast faces keep the game easy to follow. Our OEM / ODM tile scope includes front artwork, back artwork and dimensions, so you can discuss visual identity and usability as separate decisions.
What should my beginner-friendly wholesale bundle contain?
Agree a named tile inventory, four compatible racks, storage and the selected accessories. Our coordinated range includes tiles, mats, racks, bags and boxes, with chips, dice and an instruction booklet included in the agreed kit. Clearly distinguish your booklet from the current annual NMJL card; the annual card is not included in our offer.
Sources reviewed 11 September 2026. This is a qualitative selection of recurring questions, not a search-volume ranking, product endorsement or independent test.
A successful wholesale project starts with comparable information. Define the quantity per design, complete contents, artwork status and destination before comparing prices or planning a launch.
Before the quotation
Agree what one set means
Specify tiles only or a coordinated kit, the total tile inventory, accessories, storage and packaging. State quantities per design and color. Base MOQ is 100 pieces; custom MOQ is 100 pieces depending on the project. Confirm the allocation and exact scope in your quotation.
Sampling takes 25–30 days under the published planning terms; agree the start point with the team. Review legibility, color, tile dimensions, rack fit, inventory and pack-out. Note required changes and obtain a revised approval if they alter the product.
Custom production takes 30–40 days, with transit separate. Allow for artwork decisions, sample revisions and your own review time. Sea, air and express options have different quotations and schedules; discuss the destination and delivery window before promising an arrival date to customers.
Get a focused OEM / ODM conversation about your American mahjong range. Share your product list, quantity per design, artwork status and destination. We can then discuss the sample scope, accessory fit and production schedule around your launch.